Work with Us
Scope for growth: We are a 40+ year old company with over 5000 manufacturing units as customers in the past year alone and a vast wealth of experience. You will get the chance to interact with a wide variety of industries across all sectors. There is also scope for advancements within the establishment based on talent.
Skill Enhancement: We work closely with our principals (all of which are large MNCs) in improving the sales, marketing, and technical skills of our employees.
Ultimately at Caravan, you will learn how to sell in the right way.
Remuneration benefits: Along with the generous base compensation, we also have an incentive scheme to award our outstanding employees for exceptional performance.
Team Bonding: We at Caravan believe in a healthy work-life balance. We also believe in team bonding and organize team lunches and days out.
Employee Safety: Caravan Oil Suppliers believes in the physical and mental wellbeing of our employees. We also provide security in the form of ESI, PF as well as on-road insurance via ARC.
Key Responsibilities :
- Support sales team in achieving business targets through value selling & customer support
- Develop performance testimonials & reports to increase sale of premium and top products
- Improve technical competency of Caravan staff to ensure higher sales conversion
- Exhibit leadership qualities in techno-commercial projects and deliver results through collaboration with the sales team
- Be a role model for HSSE (health, safety, security and environment)
Preferred Candidate Profile:
- Minimum 3-5 of years’ customer facing experience with exposure to technical sales or service
- Preferably a bachelor’s degree or a diploma course in Mechanical or related engineering fields.
- Demonstrated ability to learn quickly and handle high pressure situations
- Strong presentation and confident communication skills
- Interest in technical/value selling rather than transactional selling process
- Skilled at software applications including Word, Excel, and PowerPoint.
Key Roles :
Product Knowledge
- Understand features and benefits of Shell products and contrast features of Shell products with those of our competitors to explain Shell’s products effectively.
- Determine the appropriate application of different Shell products for customer situations.
- Know local requirements reg health, safety, security, environmental and disposal guidelines.
Customer Support
Provide Front Line Technical Support to customers in the following ways :
- Recommend the appropriate Shell products and services for customer’s specific application.
- Identify and recommend Shell products and services to replace competitor products.
- Perform troubleshooting and problem-solving tasks related to lubricants
- Conduct joint visits to support sales and help in cross-selling and up-selling activities.
- Conduct plant and equipment audits, lubrication surveys, and create technical proposals.
Staff Support
- Provide front line technical support to sales team.
- Inform on new developments in products and services that will help improve business.
- Collaborate with Shell for timely resolution of technical issues and customer satisfaction.
- Provide feedback to Shell’s technical staff on technical market trends
Training
- Train internal staff on Shell products, applications, and product specifications.
- Coach customers on Shell products, applications, and product specifications.
Services
- Use Shell systems to determine which service is appropriate for customers.
- Promote Shell lubricant services to reduce customer total maintenance cost and provide strong service experience – including oil analysis, condition monitoring and lube management.
Key Tasks :
- Meeting sales targets via value selling & customer support as a part of a team
- Develop performance testimonials & reports to Increase sale of premium products
- Initiate trials by working with technical support to show value based selling.
- Maintain relationship with and increase business generated from regular customers
- Payment collection
- Acquire new customers
Preferred Candidate Profile:
- Minimum 2-5 of years’ experience in frontline technical sales with manufacturing industries and deep knowledge of the chosen market.
- Any graduate course. Preferably a diploma course or a bachelor’s degree in Mechanical or related engineering fields.
- Proven ability to learn quickly and handle high pressure situations
- Strong presentation and confident communication skills
- Interest in value selling instead of transactional selling process
- Skilled at Word, Excel, and PowerPoint.
Key Roles :
Product Knowledge
- Understand features and benefits of Shell products and explain those effectively to contrast with our competitors.
- Find the right application of different Shell products for the right situations.
Customer Support
Provide support to customers in the following ways :
- Recommend appropriate Shell products and services for customers’ specific application.
- Identify and recommend Shell products and services to replace competitor products.
- Perform troubleshooting and problem-solving tasks related to lubricants
- Organise joint visits with technical support staff in cross-selling and up-selling activities.
Services
- Use Shell systems to determine which service is appropriate for customers.
- Promote Shell lubricant services to reduce customer total maintenance cost and provide strong service experience – including oil analysis, condition monitoring and lube management.